For BCR clients
Every document, every selection, every photo, and a note from us on each day we are in your house. On any phone, at any hour, without having to ask anybody.
First time? Your invitation goes out the day your contract is signed. If you cannot find it, call (647) 800-1302 and we will send it again.
Not a client yet?
This is what you get from the day you sign.
Most of what goes wrong on a renovation is not the building. It is not knowing. Where the money went, what was decided, whether anyone was there on Tuesday, and what happens next.
So everything lives in one place and you have it from the start, rather than a folder we hand over at the end.
01
Every document, permanently
The proposal, every change order, every invoice, the warranty. Signed, dated, and still there in three years when you are selling the house and somebody asks what was done.
02
Selections with photographs and model numbers
Tile, fixtures, paint, handles. You approve each one with the actual product in front of you. Nothing is chosen from a text message, and nothing is ordered from a conversation somebody half remembers.
03
A note every working day we are in your house
What was done, what is next, and photographs. And on the days nobody is on site, we say that too, along with why. Waiting on a permit is not a reason to go quiet on you.
04
Approve and pay from your phone
Read it, sign it, pay it. No printing, no scanning, no cheque left under a mat. Every payment receipted and visible against the contract.
The part most builders will not commit to
You will never wonder what happened today.
Every working day we are in your house you get a note and photographs before the crew leaves. Not a summary at the end of the week. That day, from the site.
And on the days nobody is there, you hear that as well. Waiting on the electrical permit. Waiting on tile that was meant to land Tuesday. Those are the days silence does the most damage, and the easiest days for a contractor to say nothing.
Slow progress you were told about is a schedule. Slow progress nobody mentioned is a problem.
What it is not
Two honest limits, so nothing here disappoints you later.
It is not an emergency line
Nobody is watching it at eleven at night. Water where water should not be, or anything that cannot wait until morning, is a phone call. (647) 800-1302.
It does not replace talking to us
It is the record, not the relationship. Anything you are unsure about, ring Quacy. The portal is there so the conversation starts from the same set of facts.
Already working with us?
Log in and everything is there.
Log in to your projectThinking about a project? Book a Planning Call
The Planning Call is free and takes twenty minutes.
