Is BCR DESIGN BUILD the right fit for my project?

Frequently Asked Questions

• Do you guarantee your work?

  Yes. We have a 5-year warranty on workmanship and a 10-year structural warranty. Our workmanship conforms to the guidelines stated in the NAHB Residential Construction Performance Guidelines.

• How do you handle charge orders?

  Any work that will result in an additional cost will be processed through a Charge Order.  We post all Charge Orders to our scheduling software and you provide digital signatures on all items. You will always know where the overall project cost stands. This eliminates the “surprises” at the end of your project and allows you to make sound financially decisions.

• Will you provide me with a schedule?

  Absolutely! With our private online portal, you'll enjoy uninterrupted access around the clock. It's conveniently online-based, so you can log in anytime, day or night. Plus, we've got you covered with our user-friendly app, enabling you to effortlessly log in from your smartphone.

  

   

• Do I need to get a Permit for my project?

  In most cases, yes. It is rare for us to encounter municipalities that do not require a permit for the larger remodeling projects we specialize in, such as bathrooms, kitchens, and basements. However, if your project is relatively simple, you may be exempt from needing a permit. Each region has its distinct building departments, so the best way to determine if a permit is needed is to contact your city or township building department directly. Rest assured, we take care of all the necessary paperwork and inspections for your project. For more information, check out this informative article: Benefits of Using Permits

• Can I select the specific products for the project?

  Indeed, our design studio serves as a valuable resource in guiding you through crucial material decisions like cabinetry, tile, countertops, and hardwood flooring. Additionally, we collaborate with local vendors and leverage their showrooms to provide you with a plethora of options for other product selections.

• Will you do our project if we purchase the materials?

  Regrettably, we are unable to undertake projects without supplying the products ourselves. While we used to offer this service, we encountered numerous issues with damaged products and unfamiliar installation processes. To address these challenges, we rely on our strong partnerships with trusted vendors who assist us with damaged products, unique installations, and specialized product information. For more insights, please refer to the article:

  When is it your turn to Buy?

• When do we receive the drawings for review?

  Once you have signed our proposal or design agreement, you will receive your project drawings. When it comes to basements, kitchens, and bathrooms, we will schedule a meeting during the proposal process to discuss any revisions you may have. However, for room additions and new home construction, a signed design agreement and payment are required in order to release your drawings.

• Why do you emphasize starting with a budget for my project?

  We have a track record of creating truly exceptional spaces, and we would love to do the same for your project. However, if your budget doesn't align with our grand ideas, it would be a waste of both our time. Starting with a realistic budget allows us to design based on your needs and financial limitations. With our years of experience, we can provide you with budget-friendly ideas that still deliver great value. It's completely normal to be unsure about what a realistic budget should be for your project, but don't worry - we're here to help. Let's have a conversation and we'll guide you in setting aside the right amount of money.

  Check out our budget guide:

• What is the difference between a quote and an estimate?

  Cost Estimate: This is an initial projection of the expenses you can expect to incur throughout your project. It is important to note that this estimate is subject to change as the design and material selections are refined. By providing this estimate, we aim to give our clients a clearer idea of the budget they should allocate for their project before we proceed to finalize the exact specifications.

  Detailed Proposal: Our comprehensive proposal is meticulously crafted based on personal visits to our clients' homes. It encompasses precise design plans, labor and building material costs, and comprehensive project scope. Both our staff and our clients will review and approve this proposal before any work commences, ensuring transparency and accountability.

• Do you provide a free estimate?

  Absolutely! We offer a complimentary initial consultation because we understand the challenges of estimating project costs on your own. During our first meeting, which typically lasts around 25-30 minutes, we will provide you with a "Budget Estimate". While this estimate won't delve into all the nitty-gritty details of your project, it will give you a high-level overview of the cost before moving on to the next step of the process. If you're satisfied with the budget estimate, we can arrange an in-home meeting. The next phase usually involves signing a design agreement and making material selections, followed by creating a proposal that outlines a detailed scope of work. Learn More: Our 7 Step Process

  Learn More:  Our Step Process